Buying items

How to buy code, install it, configure it

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Buying items on Alkanyx

Buying items on the marketplace

Buying items on the Alkanyx marketplace is simple, fast and secure.

First you have to Register an account, then you will be able to purchase items using different methods, like for example:

  • You can purchase the item directly on the product page
  • You can purchase multiple items using the cart page
  • You can make a deposit, get your bonus and then use the credit for further purchases

What payment methods do you support?

At the moment, we're currently processing payments with Paypal and Stripe, which means you can safely pay with your credit / debit card or Google Pay via any of these providers.

Refunds can be requested within a 30 days timespan since the purchase and if a valid reason is provided.


Downloading the item, documentation, receipt and license

Once a purchase is complete, you will get an email with a download link. However, you can download your item, license and receipt at any time from the User menu > Downloads section.

The product documentation is placed within the product zip archive.


How to get item support

Item support is optional, but for the majority of author that are offering it, it comes with 3 months of free support.

To get support, you can direct message the author using the messenger available on the User menu > Dashboard > Messenger section or via an item comment.

If you have trouble reaching an author, send us an email too, as we might be able to help with basic troubleshooting.